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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Result 1–10

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  • CIH Level 4 Certificate in Managing Housing Maintenance

    30 April 2019Qualifications

    CIH Level 4 Certificate in Managing Housing Maintenance Scheme code 4A08 The objective of this qualification is to provide learners with the knowledge required to manage a housing maintenance service. The qualification aims to... provide housing

  • How do you know you are providing value for money?

    23/06/2015Policy and practice

    On the back of this learning Link was able to make a robust business case for investment in proactive income maximisation and advice services targeted at older people and mainstream OPAP as part of Linkwides core advice team. Indeed the business case

  • Good Practice Compendium 2012

    27/11/2012Policy and practice

    sarah.manners@wwha.co.uk 20 Welsh Housing Awards 2012 | Good Practice Compendium Blaenau Gwent County Borough Council Bro Myrddin Housing Association Bron Afon Community Housing Cadwyn Housing Association Caerphilly County Borough Council Cardiff

  • New approaches to delivering social value

    09/02/2015Policy and practice

    New approaches to delivering social value Housing associations and local authorities are called ‘social’ landlords for an obvious reason: they exist to do more than just provide housing and to balance their accounts or make a financial surplus.

  • CIH welcomes ambitious Irish budget for social housing

    14/10/2014News

    “It is also good to see the government will use the tax system to incentivise standards, by extending the home renovation scheme to landlords. This sector is the fastest growing of all tenures and it’s vital that tenants have consistent property

  • How do I use complaints to improve my service Subscription

    23/01/2014Policy and practice

    How do I use complaints to improve my service For any service manager, complaints are a valuable source of information which can help you to identify recurring or underlying problems and potential improvements. This ‘how do I’ briefing sets out

  • How to... deliver value for money repairs services

    12/06/2012Policy and practice

    How to... deliver value for money repairs services A good repairs service is one of the most important services provided by a landlord, to tenants. Repeated surveys show that it is also the service most highly valued by customers. For most landlords

  • Going to market

    20/03/2013Policy and practice

    Going to market One year on from producing its report Does Size Matter – or does culture drive value for money, the CIH in partnership with HouseMark has published Going to market – the role of outsourcing and shared services in housing

  • TEG Ten years of innovation and diversity

    13/05/2013Policy and practice

    TEG Ten years of innovation and diversity The second innovation and diversity report on the Tenant Empowerment Grant - TEG - programme which since 2003 has made available over 1.3 million pounds to 172 groups from all parts of Wales.  What's

  • Building for the Future: A Voluntary Regulation Code

    24/09/2012Policy and practice

    Building for the Future: A Voluntary Regulation Code   CIH welcomes the publication of the draft voluntary regulation code and the opportunity to comment upon the consultation document. We strongly believe in the role that an effective regulatory