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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

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  • Rents, affordability and reviewing the business plan

    Thursday 28 August 2014, GlasgowEvents

    Rents, affordability and reviewing the business plan About the eventThe Scottish Housing Regulator has thrown down a challenge to all councils and housing associations to make sure rents are affordable to tenants in the years ahead. What does this

  • CIH Level 3 Certificate in Housing Practice

    30 January 2019Qualifications

    CIH Level 3 Certificate in Housing Practice CIH scheme code 3H14 The objective of this qualification is to provide individuals with the technical knowledge and understanding across a broad range of frontline housing practices at an operational level.

  • CIH Level 3 Diploma in Housing Practice

    7 December 2018Qualifications

    CIH Level 3 Diploma in Housing Practice CIH scheme code 3H15 The objective of this qualification is to provide individuals with the technical knowledge and understanding across a broad range of frontline housing practices at an operational level. The

  • CIH Level 3 Certificate in Housing Services

    10 May 2018Qualifications

    CIH Level 3 Certificate in Housing Services CIH scheme code 3H12 The objective of this qualification is to provide individuals with the technical knowledge and understanding across a generalist range of housing practice at an operational level. The

  • How to adapt your approach to rent collection for UC

    27/10/2016Policy and practice

    You should bear in mind though that trusted partner status is not intended to enable you to secure APAs for much larger numbers of your tenants than usual. DWP will expect you to work within a set of qualification criteria and could review the

  • CIH Scotland submission on First Tier Tribunal Housing & Property Chamber

    31/03/2017Policy and practice

    CIH Scotland submission on First Tier Tribunal Housing & Property Chamber Read CIH Scotland's submission to the Scottish Government consultation on 'Procedure of the First Tier Tribunal Housing and Property Chamber' which closed today (31 March

  • New research shows high tenant satisfaction with mid-market rent

    15/03/2017News

    Our goal is simple – to provide housing professionals with the advice, support and knowledge they need to be brilliant. CIH is a registered charity and not-for-profit organisation. This means that the money we make is put back into the organisation

  • Reduction in social housing rents

    01/04/2016Policy and practice

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  • What is mid-market rent anyway?

    18/05/2016News

    We hope that the findings will deepen our understanding of customer aspirations and attitudes towards MMR which should in turn help the housing sector to explore the role of MMR within wider strategic context of affordable housing supply. Key

  • Seven ways to support tenants who are struggling to pay their rent

    27/11/2015News

    You have a much better chance of getting tenants with low levels of arrears to clear their debt rather than making inroads into tenants with high levels of arrears who have become entrenched in their behaviour. 4. Equip customers to help themselves