Image Promo description

Register to use our site and access free newsletters, book events and lots more.

You don't have to be a member to use our site. Already registered? Login here

Become a member today

The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

  • Housing and the Customer

    01/11/2010Books

    Housing and the Customer Understanding needs and delivering services It is vital that social landlords understand the needs of their existing and potential customers - who they are, what they need, and how services can best be delivered. This book

  • Policy and practice focus - Winter 2011 Subscription

    15/12/2011Policy and practice

    Policy and practice focus - Winter 2011 The winter edition of Policy & practice focus looks at the latest news in the housing sector and forthcoming work from CIH. The topics covered include: DWP demonstration projects Green Deal The Housing Strategy

  • How to... deliver value for money

    03/02/2012Policy and practice

    How to... deliver value for money For many years, housing organisations have sought to achieve 'value for money' (VFM) across the full range of services they deliver. However, major changes to the operating environment and the regulation of social

  • Does size matter - or does culture drive value for money?

    31/01/2012Policy and practice

    Does size matter - or does culture drive value for money? In 2005 CIH produced its briefing Is big really best - or can small and friendly deliver? The publication considered the impact of size in relation to the efficiency and performance of housing

  • Minimum standards for private housing a must, says CIH Scotland

    02/10/2012News

    Minimum standards for private housing a must, says CIH Scotland The Scottish Government should not prevaricate over introducing mandatory minimum energy efficiency standards for private housing, according to CIH Scotland. Making its response to the

  • CIH Scotland Excellence Awards winners announced

    30/01/2012News

    CIH Scotland Excellence Awards winners announced The winners of CIH Scotland’s four Excellence Awards were announced to an audience of 260 guests at CIH Scotland’s Presidential Dinner at the Òran Mór in Glasgow. The Awards, which recognise

  • Organisational culture more important than size

    01/02/2012News

    At a time when the sector and its performance are under scrutiny and often challenged; it is important to have a good understanding of what really affects cost and quality, with objective knowledge and practice examples from some of the best in the

  • CIH says housing should remain central to creating economic recovery

    09/05/2012News

    CIH says housing should remain central to creating economic recovery The Queen’s parliamentary address earlier today (May 9) outlined the government’s priority for stabilising the economy through a variety of measures related to investment in

  • CIH’s Corporate Plan focuses on sector-led solutions

    16/04/2012News

    CIH’s Corporate Plan focuses on sector-led solutions The Chartered Institute of Housing (CIH) has published a new Corporate Plan detailing its vision for development - with a strong focus on sector-led improvement - over the next three years.