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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

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  • Frontline Futures : Resilience at the Front Line

    19 September 2014, 9:30 - 16:00, EdinburghTraining

    Frontline Futures : Resilience at the Front Line Description Frontline housing staff are under increasing pressure, welfare reform has meant a significantly changing role for many, the ability to face up to, and overcome, difficult or challenging

  • CIH Level 4 Certificate in Managing Housing Maintenance

    30 April 2019Qualifications

    CIH Level 4 Certificate in Managing Housing Maintenance Scheme code 4A08 The objective of this qualification is to provide learners with the knowledge required to manage a housing maintenance service. The qualification aims to... provide housing

  • CIH Level 2 Certificate in Housing Practice [NEW]

    19 March 2019Qualifications

    CIH Level 2 Certificate in Housing Practice [NEW] Scheme code 2H04 This qualification is designed to provide an introduction to housing, for new and existing staff and tenants/residents. The qualification aims to provide learners with a basic

  • CIH Level 4 Certificate in Housing

    30 January 2019Qualifications

    CIH Level 4 Certificate in Housing Scheme code 4H09 This qualification will provide learners with the necessary skills and knowledge to face the current challenges in housing, covering key aspects of housing policy and law. Successful completion of

  • CIH Level 3 Certificate in Housing Practice

    30 January 2019Qualifications

    CIH Level 3 Certificate in Housing Practice CIH scheme code 3H14 The objective of this qualification is to provide individuals with the technical knowledge and understanding across a broad range of frontline housing practices at an operational level.

  • When is a customer not a customer?

    08/01/2019News

    There is so much research that says we respond (positively or negatively) to the style of service we receive I am sure we have all come across a ‘computer says no’ attitude, and have responded in a way that on reflection may seem childish. On the

  • CIH Level 3 Diploma in Housing Practice

    7 December 2018Qualifications

    CIH Level 3 Diploma in Housing Practice CIH scheme code 3H15 The objective of this qualification is to provide individuals with the technical knowledge and understanding across a broad range of frontline housing practices at an operational level. The

  • CIH Level 3 Certificate in Housing Maintenance and Asset Management

    2 October 2018Qualifications

    CIH Level 3 Certificate in Housing Maintenance and Asset Management CIH scheme code 3A03 The objective of this qualification is to provide individuals with the technical knowledge and understanding of housing maintenance and asset management at an

  • CIH Level 3 Certificate in Housing Services

    10 May 2018Qualifications

    CIH Level 3 Certificate in Housing Services CIH scheme code 3H12 The objective of this qualification is to provide individuals with the technical knowledge and understanding across a generalist range of housing practice at an operational level. The

  • CIH Certificate in Housing Practice at SCQF Level 5

    12 April 2018Qualifications

    CIH Certificate in Housing Practice at SCQF Level 5 Scheme code 5S06 This is an introductory vocational qualification for the housing sector, and is also the knowledge component of the Modern Apprenticeship in Housing. This qualification will: