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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

  • How to... deliver value for money repairs services

    12/06/2012Policy and practice

    How to... deliver value for money repairs services A good repairs service is one of the most important services provided by a landlord, to tenants. Repeated surveys show that it is also the service most highly valued by customers. For most landlords

  • Building for the Future: A Voluntary Regulation Code

    24/09/2012Policy and practice

    Building for the Future: A Voluntary Regulation Code   CIH welcomes the publication of the draft voluntary regulation code and the opportunity to comment upon the consultation document. We strongly believe in the role that an effective regulatory

  • How to... deliver value for money

    03/02/2012Policy and practice

    How to... deliver value for money For many years, housing organisations have sought to achieve 'value for money' (VFM) across the full range of services they deliver. However, major changes to the operating environment and the regulation of social

  • Does size matter - or does culture drive value for money?

    31/01/2012Policy and practice

    Does size matter - or does culture drive value for money? In 2005 CIH produced its briefing Is big really best - or can small and friendly deliver? The publication considered the impact of size in relation to the efficiency and performance of housing

  • Wrestling with the lazy consensus

    26/03/2012News

    Finally, in the current climate, he was certain that housing organisations had to seek to control their own destiny in order to be successful. Two important contributors to housing thinking kept a large Welsh audience captivated with their vision,

  • We are maintaining growth despite gloomy economic backdrop

    31/05/2012News

    housing sector together at Housing 2011 – 4,000 professionals joined us. Are you coming to Housing 2012 – where over 5,000 people are connecting to shape the future of housing? Book your place today Read our full list of achievements and

  • Top tips to protect your home against burglars

    04/04/2012News

    Top tips to protect your home against burglars We share a novel way to protect your home. The Metropolitan Police recently published a list of 30 plants to help homeowners protect their homes from thieves. At CIH we were inspired by such a creative

  • Time for a decade of sector-led solutions, says chief executive

    18/04/2012News

    Households across the UK living with uncertainty and struggling with their housing needs deserve nothing less. Links: - Watch Grainia Long’s video interview with The Guardian - Read CIH’s Corporate Plan - Read CIH’s press release

  • Organisational culture more important than size

    01/02/2012News

    At a time when the sector and its performance are under scrutiny and often challenged; it is important to have a good understanding of what really affects cost and quality, with objective knowledge and practice examples from some of the best in the

  • CIH strengthens its offer to professionals in the Republic of Ireland

    29/03/2012News

    As an Irish housing professional working in the UK, I’m very excited at the prospect of a network of CIH members working across Ireland to continue to improve lives and communities across all housing tenures.”