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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

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  • Be Bold in Your Career September 2019

    The course is based online amd will commence on Monday 30 September 2019. Registration for this cohort closes on Monday 23 September 2019. Training

    Be Bold in Your Career September 2019 Description Click on the book button above to secure your place on the course. Click on the book button above to secure your place on the course.

  • Be Bold in Your Career September 2019

    Course start date: Monday 30 September 2019 Registration closing date:  Monday 23 September 2019 Training

    Be Bold in Your Career September 2019 Description Click the book button at the top of the page to book your place on the course. Click the book button at the top of the page to book your place on the course.

  • Customer care skills for challenging customers

    Date: Wednesday 9 December 2015 Location: Galway County Council, Prospect Hill, Galway Time: 09:30-16:00 Training

    Customer care skills for challenging customers 9 December 2015 DescriptionSome customers are easy to deal with; they make a request and are happy with the answer. Others are not so easy; they are demanding and can sometimes display behaviour which

  • CPD module - Right to buy Subscription

    The module is arranged in four sections. Within each section there is material for you to read and reflect on as well as activities to complete. There are no tutors assigned to this module, it is designed to help you take responsibility for your own professional development, by working through the materials and exploring how other participants are engaging with the questions.Training

    Members only CPD module - Right to buy The CPD module on right to buy (RTB) is designed to support members to develop further understanding around the key issues associated with RTB, including the current proposal to extend the right to buy to

  • Voids management

    Date: 5th November 2015 Location: The Housing Agency, 53 Mount Street Upper, Dublin 2 Time: 09:30 - 16:00 Lunch and refreshments will be provided Training

    Voids management Description The course explains the reasons and causes of voids. It will help attendees gain a deeper understanding of how to develop an effective strategy for tackling voids. The course focuses on the practical organisational issues

  • Understanding Hoarding

    Date: Tuesday 8th December 2015 Location: Galway County Council, Prospect Hill, Galway Time: 09:30 - 16:00   Training

    Understanding Hoarding 8th December 2015 DescriptionHoarding disorder is now recognised as a distinct mental illness that requires a professional response. However, housing teams often struggle to understand different forms of mental illness and how

  • Rent arrears prevention and management

    Date: 16th November 2015 Location: the Housing Agency, 53 Mount Street Upper, Dublin 2 Time: 09:30 - 16:00 Lunch and refreshments will be provided Training

    Rent arrears prevention and management now fully booked Description Due to demand this course is fully booked. Please contact us for further information on new date. This session will explore the importance of a rent arrears strategy and examine good

  • Apprenticeship assessment (EPA) officer (2 year fixed term contract)

    28/06/2019Vacancies

    Apprenticeship assessment (EPA) officer (2 year fixed term contract) Description We’re looking for someone primarily focussed our taking forward our End Point Assessment provision. We need someone with an eye for detail, able to work with others,

  • Webinar recap: Planning for housing network Subscription

    11/06/2019News

    Webinar recap: Planning for housing network This webinar explores how local authorities are increasingly meeting housing needs directly through expanding their own house building programme. The session covered: Issues raised with the lead author of

  • Webinar recap: Understanding hoarding disorder for housing professionals Subscription

    05/06/2019News

    Webinar recap: Understanding hoarding disorder for housing professionals Catharine Hinton, Managing Director at Greatest Asset delivered a webinar on understanding hoarding disorder for housing professionals. The session covered: • What is hoarding