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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

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  • New government figures reveal stark reality of homelessness crisis, says CIH


    New government figures reveal stark reality of homelessness crisis, says CIH Commenting on the latest statutory homelessness figures for England at the end of December 2018 released by the Ministry of Housing, Communities and Local Government today,

  • Housing ombudsman service reflects on 2018-19


      we will shortly be adding some videos to our website to help residents navigate complaints procedures and you may find these useful reference tools our Annual Report and Accounts will be published by 30 June with an update on our performance in

  • Practical implications of universal credit - Part two: calculation of awards

    22/05/2019Policy and practice

    Claimants in Scotland can also choose to have the housing costs element of their claim separated out and paid directly to their landlord.

  • Practical implications of universal credit - Part three: payment methods

    22/05/2019Policy and practice

    In addition to this a further amount can also be deducted from the remainder of their claim and added to the amount paid to the landlord, as a means of paying down the arrears that have already been accrued. This is equivalent to third party

  • Practical implications of universal credit - Part one: eligibility

    22/05/2019Policy and practice

    Although technically the housing element of UC is not reduced when a sanction is applied, in practice claimants are unlikely to see this distinction. They simply receive a reduced amount with which to pay their rent and all other living expenses.

  • CIH Level 5 Diploma in Housing

    22 May 2019Qualifications

    CIH Level 5 Diploma in Housing Scheme code 5H01 This qualification will provide learners with the necessary strategic skills and knowledge to face the current challenges in housing, covering key aspects of leadership, management and ethics.

  • What is the housing profession doing for the Sustainable Development Goals?


    The National Energy Efficiency Action Plan, the 2010 Energy Performance of Buildings Directive and the Government’s Fuel Poverty Strategy, which sets out long term targets for fuel poor homes to be EPC band C or above by 2030, are all examples of

  • Make a date with us on June 13


    In this current housing environment, we know that as a sector we have work to do to regain the full trust of our tenants. The best housing providers will want to do this and will want to invest in homes, people and local communities. In this session

  • My learning story: Rose Andrew


    In January, I organised one of the GEMShacks – that’s what we call our two-day learning events. The theme was social regeneration, and I got to show off some of the fantastic work that Wheatley does to make homes and lives better. We took a bus

  • My learning story: Thomas Sutton


    Sat on my bed in Leeds writing my memoirs (they nearly got published), I stumbled across the GEM programme which was offering unemployed graduates an opportunity to work in a sector with real social values and where a strong psychological contract