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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

  • Be the change you want to see

    11/03/2019News

    So, if you believe in CIH and its role in supporting you to be the best you can be, here are a few things you could do to be the change you want to see: Ask for any job candidates to be either CIH qualified or willing to work towards a qualification

  • Frontline Futures - final report

    25/06/2014Policy and practice

    Frontline Futures - final report Our UK-wide Frontline Futures research, commissioned by the Chartered Institute of Housing and Wheatley Group and carried out by De Montfort University’s Centre for Comparative Housing Research, examines how the

  • Frontline Futures - initial findings

    11/03/2014Policy and practice

    One small housing provider specialising in student accommodation, Ducane Housing in London, does, however, have a specially designed app for reporting repairs. Tenant-customers wanted to see more of the frontline housing workers on the estates and in

  • Webinar video: Lean Business Improvement Subscription

    12/11/2014News

    Webinar video: Lean Business Improvement is more than just processes… it’s about the people behind them Find out more about the member exclusive webinar with Julian Beaney, Business Services Director of Service Matters. This webinar covers how to

  • Webinar video: Building your resilience for success at work Subscription

    05/02/2014News

    Webinar video: Building your resilience for success at work Find out more about the member exclusive webinar with Ann Burton from Training by Design Ltd This free webinar, exclusive to CIH members is one of a range in 2014 designed to help members in

  • How to... use diversity network groups to improve services

    03/06/2013Policy and practice

    How to... use diversity network groups to improve services Staff and service user diversity network groups are an excellent way of providing opportunities for diverse individuals to come together, to share ideas and to provide peer support to one

  • Staff Recruitment and Retention: a good practice guide

    07/01/2004Books

    Staff Recruitment and Retention: a good practice guide Are you looking to get the most from your staff when there are fewer resources and everyone’s working harder?  Then this guide is for you. It aims to help housing organisations maximise their

  • Greening Your Organisation

    01/10/2010Books

    Greening Your Organisation Protecting the environment is good for the planet but it is also good for your organisation's bottom-line. This practice brief supports housing (or any office-based) organisation to reduce their environmental impact across

  • Housing organisations are opening up to disabled professionals

    07/11/2011News

    “I would never have applied for this job in housing without the traineeship.  It has opened up a whole new possibility.” Graham concluded:  “We understand it’s a very difficult time financially for housing organisations to invest in